Setting the expectations with a customer before starting the job is one of the biggest steps. Be sure to always walk the entire property while pointing out any previous damages and take photos as insurance. Make sure it is very clear of the price being charged and what all you will be performing service wise on their property. Don't leave anything out and leave anything to chance. If you don't think a certain material or area will come 100% clean be upfront about it. It is always better to lose a job because they aren't going to be happy with the results you know you can provide then do the job and not only risk not getting paid but also getting a bad google review. I have personally ran into a situation where the customer tried to blame damages on their pool deck to my cleaning. Thankfully with my routine I had photos to prove it and avoided a law suit. Never skip this step and don't be afraid to walk away if they aren't the right customer for you there are millions of jobs to land don't get money hungry. #shorts _________________________________________________________________________________________ The links below are just a few of the main items I use on my trailer. Feel free to ask any questions on some of the items I gave secondary options for some as you save up for the more expensive options. Soft Wash Equipment: 5.5 Everflo Softwash Pump - https://amzn.to/3p4JmlG 7gpm Delavan Soft Wash Pump - https://amzn.to/3E2zgpL Marine 12v Battery - https://amzn.to/3J2ZZWI Respirator - https://amzn.to/3IXYmtr Bleach Pump Up Sprayer - https://amzn.to/33HkSGX Jrod - https://amzn.to/3GRnhNx Huk Boots - https://amzn.to/3E95Rde 1/2 Stainless Steel Barb - https://amzn.to/3qaxCgz 1/2 Metering Valve - https://amzn.to/3GU2tor Union Ball Valve Softwash - https://amzn.to/3p52wrE xjet m5 - https://amzn.to/3q72w9V Hose Splitter - https://amzn.to/3GP3EW8 1/2 Flexzilla soft wash hose - https://amzn.to/3miFKKS Kuri Tech Premium 1/2 Softwash Hose - https://amzn.to/32Az18q 100 Gallon Water Tank - https://amzn.to/345aJE7 Pressure Washing Equipment: Simpson 4gpm Pressure Washer - https://amzn.to/3E7jMkm Best Ball Valve - https://amzn.to/3q6iyAS Surface Cleaner - https://amzn.to/327aoA8 Hose Pressure Swivel - https://amzn.to/32ikRIR Hose Reel - https://amzn.to/3q4UNJf Trailer Hitch Lock - https://amzn.to/3p3QcI6 3/4 Garden Hose Flexzilla - https://amzn.to/3sgEUlD Heavy Duty Pressure Hose - https://amzn.to/3e3XG7O Pressure Washer Guage - https://amzn.to/3Jz4Mj8 Extendable Pressure Wand up 20ft - https://amzn.to/3ex0RoI 5 Gallon Gas Can - https://amzn.to/3JoPiOr 12 Gallon Gas Tank - https://amzn.to/3qpF3AO Pressure Washing 3/8 Fittings - https://amzn.to/32FeteW Hudson Shut Up Float - https://amzn.to/3mBxNR6 Uniform - https://www.fin-print.com/ Website Builder - www.wixx.com