IndiGo's Board on December 12 approved appointing Chief Aviation Advisors LLC, led by aviation veteran Captain John Illson with over 40 years of experience across FAA, ICAO, IATA, and major global carriers, to conduct an independent root cause analysis of the massive flight disruptions from December 3-5. This move follows the Crisis Management Group's recommendation, aiming to uncover operational issues, identify improvement opportunities, and deliver a comprehensive report soon—amid passenger vouchers worth ₹10,000 for the severely impacted and PMO's review with civil aviation officials. Watch as we unpack Captain Illson's expertise in safety, strategy, and new tech, the crisis fallout, and what it means for IndiGo flyers and India's aviation sector. #IndiGo #FlightDisruptions #AviationNews #CaptainJohnIllson #IndianAirlines #DGCA The copyright ownership in the video rests with India Today Group. No third party is permitted to use the video without obtaining the permission of India Today Group. Any permission for usage can be obtained through the email ID provided here: mail@lallantop.com. न्यूज़ लेटर के लिए क्लिक करें : https://www.thelallantop.com/newsletter खबरों को विस्तार से पढ़ने के लिए क्लिक करें यहां : https://www.thelallantop.com/ Instagram: @thelallantop Facebook: @thelallantop Twitter: @TheLallantop Production: Sheikh Naved Video Editor: Danish