Think you can get impressive results by cracking the whip or micromanaging your team? Think again. I’ve been working with Filipino OFS since 2005, and here’s what I’ve learned: If your team isn’t delivering impressive work, the problem isn’t their skills—it’s your approach. Most entrepreneurs treat Filipino workers like task robots and then wonder why the results are mediocre. Here’s the thing: In the Philippines, efficiency is highly valued, and supervisors traditionally ensure everything meets the standard. In the US, employees are encouraged to take ownership and impress their bosses, but the cultural expectations are different in the Philippines. So, how do you get your OFS to go above and beyond every time? And what’s the secret to unlocking their full potential? In this episode, I break it ALL down: 👉 Why trust is the #1 key to unlocking productivity and loyalty in Filipino OFS 👉 How to set clear expectations that inspire your team to go above and beyond (without micromanaging) 👉 Why titles matter in the Philippines and how giving the right title can change everything But that’s just the beginning. By the end of this episode, you’ll walk away with the tools to: 🎯 Build unshakeable trust, so your team feels safe to innovate and go the extra mile 🎯 Shift the cultural mindset from “just getting it done” to delivering impressive, high-quality work 🎯 Motivate without micromanaging by respecting cultural norms and empowering your team ▶️ Ready to get impressive results from your OFS without micromanaging? Hit play now! 🔔 Don’t forget to subscribe, leave a review, and share this episode with anyone looking to maximize their OFS team’s potential! 🚀 Stop settling for mediocre results. Build a team that delivers impressive work every time at OnlineJobs.ph! --- 0:00 Intro 0:47 Be impressive 2:11 Quantity over Quality culture 2:30 Trust is No.1 3:32 Responsibilities 4:31 Gain trust with training 5:06 Gain trust with expectations 6:06 Gain trust with treatment 8:01 Open communication 10:23 Philippine culture on communicating 11:57 Philippine holidays and customs 12:57 Titles 14:09 Quality Assurance 15:04 Quality control guidelines for QA 15:33 Nothing in the way 15:56 Incentives 16:04 David's excellent OFS 17:39 Relationship and caring --- Interested in listening to our "Secret Sauce of Outsourcing" Podcast? You can listen here: ✔️ Anchor.FM 👉🏻 https://tinyurl.com/yjn2a26x ✔️ Apple Podcasts 👉🏻 https://tinyurl.com/2p8dkevj ✔️ Spotify 👉🏻 https://tinyurl.com/2p96p93j Do you have questions about hiring an OFS (Online Filipino specialist)? 👉🏻 Get the answers here: https://ofsguide.com/ Do you want to train your OFS but you don't have the time, you don't know how and where to start? 👉🏻 Visit https://www.vasmadeeasy.com/ and 👉🏻 Check out our “Standard Operating Procedures” Training Course Library For VAs Every course is specifically designed for your VA to help your VA become an expert in the key fundamental skills, with ZERO time commitment on your part: ✔️ Get immediate access to a FULL Library of VA Skill Training Courses ✔️ Each skill is a full training course on its own. No additional tinkering required! ✔️ Bring your Filipino VA from beginner to expert on any skill included in the course library without eating up your time and attention ✔️ Give an Expert VA a boost, help them trust you, and give them new ideas for ways to improve your business ✔️ Give your Filipino VA a sense of trust, competence, and confidence with your training investment and support ✔️ No more worries about the “Disappearing VA” phenomenon! ✔️ Replace yourself and finally become the true CEO of your business. No more grunt work!