So what can you do if you are charged with “Service Charge” in a Restaurant? #1 Tell them about this Guideline that they cannot make service Charge Mandatory #2 If they still ask you to pay stating that they did mention it on the Menu Card or at the Gate; you can report the matter to the Consumer forum. #NOTE! ⚠️ The guidelines issued by the Ministry of consumer affairs is only advisory nature and as such we don’t have any law regulating the imposition of service charge. #BUT 🚫 The consumer forum and different courts do look upon the practice of mandatorily imposing “Service charge” #TAKEAWAY ✅ So there is no definite law or legislation dealing with this and that’s why the confusion is still prevalent!😪 - But the Consumer Forum and Courts definitely discourage it by imposing penalties on Restaurant 🤠💯 💡 Also, did you know that the customer’s entry into the premises should not be considered as his/her consent to pay a fixed amount of service charge? . . . . . . . #service #servicecharge #gst #servicechargenotincluded #laws #didyouknow #consumerprotection #consumerprotectionact #cpa #consumers #consumerforum #reel #reels #reelitfeelit #reelsinstagram #réel