Retail banking also known as Consumer Banking is the provision of services by a bank to individual consumers, rather than to companies, corporations or other banks. Services offered include savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. The content of the course-ware follows the following structure 1.Introduction To Retail Banking 2.Participants In Retail Banking In India 3.Retail Banking Upswing 4.Customer Service 5.Retail Banking Products 6.Technology And Retail Banking 7.Marketing Management Of Retail Banking Products 8.Distribution Management 9.Personal Selling 10.Credit And Risk Management 11.NRI Banking And Investment Opportunities 12.Regulations Pertaining To Retail Banking 13.Recent Trends In Retail Banking 14.Issues/Challenges To Retail Banking In India