Helpdesks make customer service impersonal. They create silos within organizations and prevent cross-team collaboration. They turn customers into tickets and spook them out with badly formatted, impersonal emails. Meet Hiver, a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@, and makes customer service more human. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver. Read our take on why helpdesks are broken and customer service needs to be reimagined from the ground up: https://hiverhq.com/your-helpdesk-is-a-silo?utm_medium=description&utm_source=youtube&utm_campaign=human_way We were also featured in TechCrunch: https://techcrunch.com/sponsor/hiver/... For more information on Hiver, visit: https://hiverhq.com/?utm_medium=description&utm_source=youtube&utm_campaign=human_way You can sign up for a 14-day trial here: https://hiverhq.com/signup?utm_medium=description&utm_source=youtube&utm_campaign=human_way