Our People and Our Culture at WCF Home Shopping. Country Collection The Classic Boutique James Meade Mail Order Clothing Shopping From Home Mature Ladies Clothing Mature Menswear Classic Style Timeless Fashion WCF started our home shopping mail order business in 1989 and now operate a WCF home shopping portfolio of 3 brands – Country Collection, James Meade and The Classic Boutique. We aim to be the UK’s most trusted retailer by mail order of high-quality, long-lasting, stylish and timeless classics and co-ordinates to the over 65’s. We believe that everyone should have the opportunity to look their best no matter what their age or gender. Our confidence in the quality of our products extends to offering a lifetime product guarantee to our loyal customers whether they buy from Country Collection, James Meade or Classic Boutique. All our own garments and our catalogues are designed in the UK by our in-house teams of designers and graphic designers and manufactured for WCF by a number of small businesses both in the UK and overseas. We seek to reduce the miles travelled for our garments wherever possible and use natural sustainable fibres in our clothes. Whilst an increasing proportion of our home shopping sales orders are now received on-line, we offer dedicated customer service telephone contacts for those customers who prefer to chat to us before placing their order. Our customer service representatives are trained to offer advice on colour, styling and fit to our customers. All products are despatched from our warehouse in the rural town of Brampton in Cumbria. We have many loyal customer recruitment and retention strategies both on and off line and have our own dedicated marketing and data analysis teams to ensure that we are placing the right products in front of the right customers in the right places at the right time. Partly owned by our employees, WCF Ltd is a special and unique place to work. Not only do we have special status known as “Employee Owned”, held by only 500 companies in the UK, we are committed to ensuring that each ‘employee-owner’ has a considerable and meaningful personal contribution and stake in our success. It is a real privilege to be an ‘employee-owner’ - not only can we build our personal financial share-ownership and benefit from our success, we are awarded the opportunity to work in an environment and be part of a culture where our people are at the heart of everything that we do. “Every individual matters” Committed to our people, our culture ensures that every individual matters and has a unique opportunity to make a difference to our performance with meaningful, diverse and interesting roles. Equally, we support and encourage our people to harness their full potential, supporting professional growth and career ambitions. A company which is committed to colleague engagement and share-ownership, encourages camaraderie and collaboration, provides opportunities for personal development and ensures their people celebrate from its success – what’s not to love? Let our employee-owners tell you what they love most about being part of the WCF Family. #mailorder #homeshopping #maturefashion #classicclothing #nicheretail #cumbria #lakedistrict #employeeowned