Since the start of the pandemic, some retailers have seen instances of aggression from customers increase by up to 400 per cent. With this in mind, Sonder recently brought together business leaders from consumer-facing sectors to discuss the impact that customer hostility is having on their teams, policies and programs, as well as how they can work towards providing a safer, happier experience on the front line. Discover the data that suggests customer hostility is on the rise, plus strategies to reduce the risk and impact in our free report: https://sonder.io/reports/customer-aggression-report/ Sonder provides support during and after incidents of customer aggression with 24/7 access to preventative tools and a nationwide on-the-ground response team. Learn more about Sonder's safety features here: https://sonder.io/safety/