UPDATED VIDEO: https://youtu.be/ZU4o1yCTFKw Salesforce Customer 360 is an integrated CRM platform that connects your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre. Not sure what exactly your business needs? Take a look at the Solution Finder to get YOUR Customer 360: https://salesforcecustomer360.herokuapp.com/ #Salesforce Salesforce Explained is a weekly series that answers Salesforce's most searched for questions. Subscribe and turn on your notifications for new episodes! 00:00 - Intro 00:20 - What is Salesforce Customer 360? 00:47 - Cons of working in silos 01:58 - Benefits of using Salesforce Customer 360 03:30 - Products featured in Salesforce Customer 360 07:18 - Customizing Salesforce Customer 360 08:45 - How does Salesforce Customer 360 work? Watch more and learn more on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: Website: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.