With Automations in Hiver, you can now easily automate basic customer service tasks such as assigning emails to teammates, adding tags to classify incoming emails, and changing their statuses. By automating these tasks, you can make your customer service team more productive and efficient by helping them focus on the tasks that really matter. In this video, we give you an overview of how to automate a basic customer service workflow using Hiver. About Hiver: Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@, and makes customer service more human. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver. To know more about Hiver, start your free 14-day trial here: https://hiverhq.com/signup?utm_medium=description&utm_source=youtube&utm_campaign=howto To know more about Automations in Hiver, click here: https://hiverhq.com/features/automation?utm_medium=description&utm_source=youtube&utm_campaign=howto To know more about how to use automations in Hiver, click here: https://help.hiverhq.com/productivity/using-automations