https://www.financemanagertraining.com/upgrade/ Another F&I Training lesson, courtesy of FinanceManagerTraining.com. F&I Closes help F&I managers overcome customer objections by taking the information that you have already presented to the customer and breaking it down into bite-sized pieces of logic that can more easily be accepted.A good example of this bite-sized logic is the “99% Close”. Many people purchasing a vehicle are under the assumption that they will not need a service contract, due to the quality of the brand or the likelihood of a breakdown. In this case, a few easy steps can solve this problem.