This video looks at how people at high risk of their health deteriorating are among those who benefit most from integrated care. They tend to be older, frail, and living with multiple chronic conditions. Learn more: https://www.scie.org.uk/integrated-care/research-practice/activities/care-support-crisis Despite the best efforts to coordinate care in the community, conditions can worsen and urgent needs arise. Unmet needs can quickly spiral into a crisis. Crisis response services’ main goal is therefore to provide timely access to advice and treatment to prevent an escalation of needs that require emergency care and hospital admission.