The Covid-19 pandemic is frequently referred to as unprecedented and yet there are few truly unparalleled crises. The outcome of not learning from the past and the present can be extremely costly when time is of the essence. In this webinar Professors Ludo Van der Heyden and Peter Nathaniel show how crises are resolved with talent and competence and illustrate the application and principles of the “5E” fair process leadership framework in the context of managing any crisis and Covid-19 in particular.